Clear communication
We communicate scope, status, blockers, and follow-up items plainly so clients and partners can make informed decisions.
About HTS
Practical technology support for real operations.
Founded in Miami in 2021, Hospitality Technology Solutions was built to help close the gap between technical implementation and day-to-day operations.
Technology should make service and business workflows easier—not create more confusion for the people expected to use it.
What We Do
We support the systems behind fast-moving teams.
Restaurants, hospitality groups, technology providers, and other businesses rely on connected systems that must work together: POS, payments, networks, handhelds, printers, kitchen displays, back-office tools, and vendor platforms.
We help plan, deploy, troubleshoot, and support those systems with a field-first approach and a clear understanding of the operating environment.
Founder
Built on hands-on field and implementation experience.
HTS was founded by Gilberto Escobar, whose background spans enterprise field service, network deployments, restaurant POS implementation, hardware support, technical training, and live go-live environments.
That experience shaped a straightforward approach to the work: understand the site, prepare the details, communicate clearly, complete the approved scope, and document what happens next.
Our Team
Technical experience with operational perspective.
Our team combines field technology experience with restaurant operations backgrounds. That perspective helps us understand not only how equipment should be installed, but also how the work affects staff workflows, managers, guests, vendors, and live service.
HTS is a hands-on, accountable team focused on clear scope, communication, and follow-through.
How We Work
The principles behind our work.
Prepared execution
We confirm access, contacts, equipment, site conditions, and dependencies before work begins whenever the project allows.
Operational awareness
We account for service windows, staff pressure, guest impact, opening timelines, and the realities of working in active businesses.
Platform-neutral support
We focus on the approved technical and operational outcome while respecting the processes, access, and relationship of each client or technology partner.
Service Area
Based in Miami. Serving South Florida and project-based travel markets.
HTS provides field coverage throughout South Florida. Project-based travel throughout the Southeast may be available depending on the scope, schedule, and technician availability.
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